Refund policy
Return and Refund Policy
At Miller Rejuvenation LLC, we want you to love your purchase. However, we understand that sometimes things don't work out. Below is our policy on returns and refunds:
1. Returns
- Eligibility: We accept returns on items within 30 days of purchase. The product must be unused, undamaged, and in its original packaging.
2. Refunds
- If your return meets the criteria, you are eligible for a refund in the original form of payment. The refund will be processed within 7-10 business days after we receive the returned item.
- Shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong item sent or defective product).
3. Exchanges
- We offer exchanges for defective or damaged products. If you receive a damaged item, please contact us within 7 days of delivery, and we will send a replacement at no extra charge.
4. How to Return an Item
- Contact Us: Reach out via email at info@millerrejuvenation.com to initiate your return.
- Return Shipping: Once we approve your return, we will provide you with instructions for shipping the product back to us. You will be responsible for return shipping unless the item was defective.
- Condition: Ensure the product is securely packaged to avoid damage during return transit.
5. Final Sale
- Certain items are marked as "Final Sale" and cannot be returned or refunded. These will be clearly indicated at the time of purchase.
Note: We reserve the right to refuse returns or refunds that don’t comply with our policy.
6. Customer Service
- If you have any questions or issues, our customer service team is here to help. Please contact us at info@millerrjeuvenation.com and we'll assist you as quickly as possible.
Thank you for shopping with us!